GRIEVANCE REDRESSAL / ESCALATION MATRIX
SEBI Registration Details
Registered Name:
“PRITAM SAMARTH”
Trade Name or Website:
www.decodingbazaar.com
Type of Registration:
Research Analyst
Registration Number:
INH000018814
SEBI Research Analyst List Check:
https://www.sebi.gov.in/sebiweb/other/OtherAction.do?doRecognisedFpi=yes&intmId=14
Validity:
Nov 08, 2024 - Nov 07, 2029 (Perpetual)
Registered Office Address:
Flat number 502, 5th floor, Kukreja Complex Building no 7B CHS, LBS Marg, Bhandup West, MUMBAI, MAHARASHTRA, 400078
Details of Principal Officer:
Name: PRITAM SAMARTH
Phone: +91 99678 14702
Email:
support@decodingbazaar.com
Details of Compliance Officer:
Name: PRITAM SAMARTH
Phone: +91 99678 14702
Email:
compliance@decodingbazaar.com
Details of Customer/Head Customer Support:
Name: PRITAM SAMARTH
Phone: +91 99678 14702
Email:
support@decodingbazaar.com
Complaints can be addressed during the following working hours:
Days: Monday to Friday
Time: 10 AM to 5 PM
Please note that we cant provide support on Satudays,Sundays and Public Holidays. However if you wish to reach out to us , you can contact us at support@decodingbazaar.com
Important Notice:
If you are dissatisfied with our services (as promised but not delivered), kindly raise your initial complaint to
compliance@decodingbazaar.com
or contact +91 99678 14702
If the issue remains unresolved after 7 days or if you are still not satisfied with our response, you have the option to escalate your concern to SEBI through the following channels:
SEBI SCORES Link:
https://scores.sebi.gov.in/
SEBI ODR Link:
https://smartodr.in/
SEBI Toll-Free Number:
1800 22 7575 or 1800 266 7575
Also write to any of the SEBI Office – Addresses Link:
https://www.sebi.gov.in/contact-us.html
SCORES iOS App:
https://apps.apple.com/us/app/sebiscores/id6478849917
SCORES Google Play Store App:
https://play.google.com/store/apps/details?id=com.sebi
Grievance Redressal Details
| Details of designation | Contact Person Name | Address | Contact No. | Email ID | Working hours |
|---|---|---|---|---|---|
| Customer Care | PRITAM SAMARTH | 502, 5th floor, Kukreja Complex Building no 7B CHS, LBS Marg, Bhandup West, Mumbai, Maharashtra - 400078 | 9967814702 | support@decodingbazaar.com | 10:00 AM to 5:00 PM (Holidays Off) |
| Head of Customer Care | PRITAM SAMARTH | Same as above | 9967814702 | support@decodingbazaar.com | 10:00 AM to 5:00 PM (Holidays Off) |
| Compliance Officer | PRITAM SAMARTH | Same as above | 9967814702 | support@decodingbazaar.com | 10:00 AM to 5:00 PM (Holidays Off) |
| CEO | PRITAM SAMARTH | Same as above | 9967814702 | support@decodingbazaar.com | 10:00 AM to 5:00 PM (Holidays Off) |
| Principal Officer | PRITAM SAMARTH | Same as above | 9967814702 | support@decodingbazaar.com | 10:00 AM to 5:00 PM (Holidays Off) |
To protect the investors from unauthorized schemes/frauds due to impersonation:
1. Pay the RA service fees exclusively to Research Analyst (RAs) registered name bank account...
2. Always request email communications...
3. Be sure to inform Research Analysts...
4. You can find the list of Research Analysts in India here...